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Contact us
We love hearing feedback! Please use the form below for any product-related questions, or email us at hello@essano.co.nz
Please note, our customer care team are available Monday to Thursday, 9-5pm. We do not operate on weekends and Public Holidays.
For any urgent concerns, our customer care team will do their best to respond to your message within 48 hours. We appreciate your patience and understanding.
Alternatively, check out our FAQs page to see if there an answer to your question there.
If your query is about an online order placed on our website, please reply to your order confirmation email or fill out our orders form here.
Please note that due to our operational hours, there may be a delay in receiving a response from us. We have received your enquiry and will be responding to any urgent matters first and will get back to you as fast as we can. Thanks for your patience and understanding.
